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Nicky A
1 reviews | Active since Jan 2011
08 Sept 2015, 12:48
USELESS 808 SERVICE
MY PHONE HAS BEEN DISCONNECTED. I CALL 808 AND THE MSG SAYS: ENTER CONTRACT NO. THEN ENTER CELL NUMBER, THEN SAYS INCORRECT CONTRACT NUMBER - NO OPTION TO ENTER CONTRACT NUMBER - WHO THE **** WALKS AROUND WITH THEIR CONTRACT NUMBERS !!! JEZUZ MARY <br> WHAT THE **** IS GOING ON YOU USELESS *****S !!!!<br> <br> NOW I RECEIVE A MESSAGE THAT MY PHONE WILL BE SUSPENDED IN 2 DAYS FROM NOW - but it's already suspended !!!!!! Arghghghhghg<br>
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 11:24Hello Insanity,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account is now active and up to date.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account is now active and up to date.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 11:24
Official
Hello Insanity,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account is now active and up to date.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account is now active and up to date.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,