JP
Jaco P
1 reviews | Active since Jul 2013
20 Apr 2015, 07:30
useless!!!
My contract expire today and i want it moved to prepaid as i like mtn network coverage.But getting hold of a MTN call center is wast of time i called yesterday and was waiting nearly an hour on the line .So i decided to go to mtn store for them to assist me they say i have to phone 808 but there is no answer or the line gets disconnected,or the voice say no self service is available and ends the call. <br> I DON'T WANT SELF SERVICE i need to speak to a Agent to assist me with the transfer !!!
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MTN South Africa's replyOfficial
29 Apr 2015, 12:06Hello jacodup,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Retentions team to process and they will contact you for a feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Retentions team to process and they will contact you for a feedback.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply29 Apr 2015, 12:06
Official
Hello jacodup,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Retentions team to process and they will contact you for a feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Retentions team to process and they will contact you for a feedback.
Regards,
Nomonde.
REQ:***
Best regards,