USELESS
Customer Care *** via mtn.com Wed, Aug 14, 9:37 AM (5 days ago) to me
Good day Marieta
Thank you for your e-mail
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued.
Please note that your query has been escalated to the store for assistance
Kind Regards, Zanele Nzwana MTN SA
Reference Number: 643155
STILL....NOTHING
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Replies (1)
MTN South Africa's replyOfficial
20 Aug 2019, 10:35Good Day Marieta
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we will have this matter investigated and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we will have this matter investigated and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Best regards,
MTN South Africa's reply20 Aug 2019, 10:35
Official
Good Day Marieta
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we will have this matter investigated and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Kindly note that we will have this matter investigated and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Brendah Langa
Complaints Management
Best regards,