LF
Leezil F
1 reviews | Active since Aug 2019
07 Aug 2019, 09:09
Useless!!!
One Star is definitely to much!! Your branch @ ABSA Square in Nelspruit it absolutely useless there is no customer service and the employees are rude. Please now I will not recommend MTN to anyone as a service provider due to this branches incompetence.
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MTN South Africa's replyOfficial
27 Aug 2019, 08:42Good day Leezil,
Thank you for your post.
Please accept our apologies for the lapse in service and the delayed response.
Kindly note as per our telephone conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the delayed response.
Kindly note as per our telephone conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply27 Aug 2019, 08:42
Official
Good day Leezil,
Thank you for your post.
Please accept our apologies for the lapse in service and the delayed response.
Kindly note as per our telephone conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the delayed response.
Kindly note as per our telephone conversation, this matter has been escalated to the Regional Management team and we will revert to you with feedback.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,