1 reviews | Active since Feb 2018
Useless
How can mtn take a week and still cant find my phone. The answer i get from them is. Sir we will get back to u. I think i must ask them in what year that wil be. From 7 february 2018 i still waiting for my handset after how many complaints i logged. They did not even responded to my previous complaint on hellopeter. Think i must contact the ombudsman.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised as per the account notes you have received feedback for your previous complaint logged with Hello Peter.
Thank you for your time. The DSV delivery group confirmed that the delivery was only for a sim card and not a device.
We are waiting now from the MTN warehouse to confirm where is the device.
We are waiting for feedback.
The account will be credited for 1 months promo fee due to the device not as yet received.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised as per the account notes you have received feedback for your previous complaint logged with Hello Peter.
Thank you for your time. The DSV delivery group confirmed that the delivery was only for a sim card and not a device.
We are waiting now from the MTN warehouse to confirm where is the device.
We are waiting for feedback.
The account will be credited for 1 months promo fee due to the device not as yet received.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,