1 reviews | Active since Jan 2018
Useless!!!
At this point I don’t have anything good to say. The 24th ofNovember 2017 I upgraded to the new iPhone X. Geuss what... i am still waiting for my phone. When I call the store there’s no answer for numerous times. I asked them how long am I going to wait? “ until the stock arrives” they rep****. How long does the stock take,its almost TWO months that I’ve been waiting!!!Then why is it when other people go to polokwane mtn or pretoria they can get their phone in two days. I am very disappointed in you Mtn Mokopane! Vodacom will see me next time..
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We will engage with Mokopane Regional management with regards to the stock issue and provide feedback before end of business tomorrow.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We will engage with Mokopane Regional management with regards to the stock issue and provide feedback before end of business tomorrow.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,