Useless

Good day

I've been a loyal MTN user my entire life. Well, that is about to change!

MTN want to know why you going bankcrupt? Because your service is up to ****, you lack on professionality, bridge of contract!

I've had an unresolved/unpaid account for years, which i only found out about as i was handed over 2016, to prevent me from getting a bad credit record, I settled the account as soon as I had the amount (2016). The 14th of September 2017, i saw this awesome deal on their Website and decided to spoil myself with a new contract, the deal looked so appealing, I app**** immediatly online...today 23 October 2017, no one even bothered to contact me for any information. Eventually I decided the 19th of October 2017 to contact them directly and apply over the phone, only to hear, Sorry mam, but you are still blocked on MTN system due to outstanding amount payable..so by now you can imagine the frustration! Long story short, I phoned that following wednesday, the Friday, the next monday, Thursday and today (23 October 2017) everytime they are telling me will take 48 hours to get back to me...what a joke! Why should I phone to ask them to unblock me? After call centre arrasing me for payment..i need to begg for more than a year just to get MTN out of my life??