USELESS

I Cancelled my account mid June and transferred to pre-paid. I still had to pay the full rent and cell bill end june.<br> End August I got a new bill from you MTN, WHY? I have been on prepaid for a month and nearly a half, there is absolutely no reason that I should pay a full months bill plus some extras you added which is not possible because I am on PREPAID. I therefore cancelled the debit because you are to slack to do the work yourself<br> <br> I can't call your servicedesk , why? Because there is two options, prepaid or contract. If I choose pre-paid, they can't help me on a account query, if I choose contract, your bright system tells me rightly so that Im on prepaid. I've send and email and received a useless answer a couple weeks later and im still awaiting on my response to that email.<br> <br> Can one of your experts please give me a call and explain why you intent to cancel a service......that does not exist!!!!!