SR
SOS R
1 reviews | Active since Mar 2009
26 Jul 2015, 06:52
Useless
I asked you guys to change my debit order date to the first while you were busy striking and I see the request was ignored. You seem to forget my contracts will come to an end one day, that is when I will be *****ing you right back.
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Replies (1)
MTN South Africa's replyOfficial
05 Aug 2015, 13:53Hello NeedHelp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our telephone conversation, the debit order date has been processed on the system. It will start being effective as from 2015-10-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our telephone conversation, the debit order date has been processed on the system. It will start being effective as from 2015-10-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply05 Aug 2015, 13:53
Official
Hello NeedHelp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our telephone conversation, the debit order date has been processed on the system. It will start being effective as from 2015-10-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
As per our telephone conversation, the debit order date has been processed on the system. It will start being effective as from 2015-10-01.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,