Useless!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>i stoped my contract 2 months ago they kept sending me airtime on both no. </p> <p> </p> <p><br />Today they say i owe them R2500.00 even though i cancelled them because my 2year period finished in may. </p> <p> </p> <p><br />Today they cut my cellphone and i cannot use either 2 of them. </p> <p> </p> <p><br />When i try and phone to get thid fixed i get spoken to in such rude ways MTN IS THE BIGGEST MISTAKE I EVER MADE THIS BETER GET SORTED OUT TODAY OR I WILL TAKE IT FURTHER </p>
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MTN South Africa's replyOfficial
19 Aug 2016, 09:49Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with an alternative contact number under the Review Information section as we cannot get hold of you on the number provided on the post due to it being suspended.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
MTN South Africa's reply19 Aug 2016, 09:49
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
Kindly provide us with an alternative contact number under the Review Information section as we cannot get hold of you on the number provided on the post due to it being suspended.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,