SL
Shane L
1 reviews | Active since Aug 2015
24 Sept 2015, 09:31
Usage of data - while only 2 apps running ...
Data gone again !! Mmm<br> 4 days .. I've used I've 6 gig .. And MTN ain't come back to me about complaint launched .. 1 gig use to last 2 weeks now .. 2-4 days THIS IS CONSTANT ... Yet I have only two apps running .. Face book and whatsapp ... !! Bought 15/ 9 at MTN lakeside 2 days later it was done , refrained from buying - and had to again on 20/ 9 from MTN oak fields today it's Finished - 23/9 ... It's not possible ... It's 2 gig again in less then a week !!
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MTN South Africa's replyOfficial
25 Sept 2015, 11:44Hello Shane 9999,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply25 Sept 2015, 11:44
Official
Hello Shane 9999,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,