1 reviews | Active since Jul 2016

03 Aug 2021, 18:55

URGENT! Request to unblock phone or cancel this contract ***

Good day,

This is now the 10th message I'm sending to MTN. I've tried contacting MTN and they cannot assist. I was at 3 different MTN shops that cannot assist. What is going on with MTN?????

This is one of the emails I've sended

Good day,

I hope you can assist me with my problem. My phone was suspended and I made an arrangement to pay R3600 by end July which I did.

I made the payment of R3600 on Friday the 30th July – See attached proof, but I see this has not been allocated to my account? Instead of R7400 it should be R3600 something outstanding. Furthermore I’ve made an arrangement of R1800 for end of August.

Since this weekend my phone is not on a network anymore. I please request to unblock my phone as discussed with the consultant last week. I can’t give people my nr for my business because they can’t get hold of me meaning I’m losing valuable business.

I hope this can be sorted out today.

This has been going on since Friday the 30th July. I need my phone to be reactivated but it is as if MTN does not care. I'm now demanding this contract to be cancelled and if you lay charges I will take it further. I will not pay a cent anymore. I arranged for end of August again which you will not receive anything.

I hope MTN will respond now..probably not!@!!!!

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