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Nicole N

1 reviews | Active since Apr 2016

23 Apr 2016, 17:40

[URGENT] Removal of listing

I am requesting the urgent removal of a prescribed listing on my name. The balance is 0 , however the listing still appears on my name. I have a debt collector (VVM) ********ly harassing me. I am taking the matter further, and request that MTN remove the listing.

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Replies (1)
MTN South Africa
MTN South Africa's reply03 May 2016, 08:23
Official

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that the matter has been escalated to the Legal management team for urgent attention and to contact you back with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

 Regards,

Ayanda 

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