URGENT: My MTN number is hacked and I cannot get through to help!

I am posting this as a matter of extreme urgency. My MTN number *** has been compromised/hacked. I am receiving no joy through standard channels and I need a ***** specialist to attend to this issue TODAY. I need this *****ster tracked down this instant!

My personal security and bank accounts are at risk because of this breach. I expect a response and a resolution within the next few hours. Do not send me a generic automated response; I need a human being to call me on my alternative number: ***.

MTN, take accountability for your security flaws and help your customer!