Urgent Action required -MTN is the worst!
MTN South Africa this needs urgent attention.
You owe me over R11,000, yet instead of refunding me, I’m being contacted by lawyers claiming I owe you money.
Here’s the reality: - My contract was cancelled without my consent by one of your workers. - I returned the phone as instructed, and all documents are with MTN. - Despite this, money was deducted from my account and I’m still waiting for a refund. - This month, MTN even tried to deduct R843.75 and R3,375. - I was promised multiple callbacks, but none ever happened.
I expect an immediate investigation, a full refund, communication with your legal team to stop further action, and written confirmation that this is being fixed.
This situation has caused unnecessary stress and inconvenience. MTN, please take responsibility and resolve this quickly.
#RefundNow #Accountability
