kC
kirti C
1 reviews | Active since Jul 2014
21 May 2015, 14:51
urgent
timothy i cannot het hold of you. plse give me a direct number. no one has contacted me. my daughter and son are on the contract in questions and they both have had their service suspended? my daughter could not call the insurers regarding her car that was in an accident. she is in cape town and we are in jhb ....this is a real problem for us and i really need to have this matter resolved. if you cannot get hold of me as i am in a workshop from tomorrow morning plse conatct my husband stu on *** or ***
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MTN South Africa's replyOfficial
25 May 2015, 11:16Hello kirti carr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have investigated the number provided on our data base and find out that your account was in order.I tried calling you on *** and *** to to confirm the numbers in question but there was no response in both numbers.
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have investigated the number provided on our data base and find out that your account was in order.I tried calling you on *** and *** to to confirm the numbers in question but there was no response in both numbers.
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Best regards,
MTN South Africa's reply25 May 2015, 11:16
Official
Hello kirti carr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have investigated the number provided on our data base and find out that your account was in order.I tried calling you on *** and *** to to confirm the numbers in question but there was no response in both numbers.
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We have investigated the number provided on our data base and find out that your account was in order.I tried calling you on *** and *** to to confirm the numbers in question but there was no response in both numbers.
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Best regards,