UPSET CUSTOMER !!!!!

PLEASE CAN SOMEONE FROM MANAGEMENT OR SOMEONE HAS CUSTOMER SERVICE EXPRIENCE CONTACT MY FATHER ASAP!

Contract was cancelled last year 20th August 2023, we called in and gave a months notice and yet 2 DEBIT ORDERS WENT OFF FOR THE MONTH OF AUGUST!

Customer Careline is PATHETIC! Each time my father calls in he either gets transferred to different departments which then just logs and ticket and when we call to follow up same process over and over!

How can there be a cancellation fees if we called a month in advance to have this contract cancelled on the termination date ????!!!!! My father is unemployed and you guys are *****s!!

Lungile from credit department has so customer service at all !!! Instead of trying to help she just wanted to get rid of my father and not assist as this has been going for months !!

DISGUSTING MTN! Learn a thing from Vodacom customer service!!!

CONTACT MY FATHER ASAP on ***!