UPSET CUSTOMER

On Saturday 26 October 2019, I loaded data 600mb to my phone, which cost me R99.00 the money went off my account and no data has been loaded to my phone. I have called customer service and they advised that they are dealing with some problems, which they are not telling me what the problem is. I left it and waited to check the next day whether it has been loaded, still nothing. On Monday 28 October 2019, I went onto FaceBook on MTN's page to complain, no one has come back to me. I inboxed them with the same message and still nothing. I called them yesterday again, the consultant cant tell me again what the problem is. Its Tuesday and my data is still not loaded to my phone. I have to drive and look for WIFI hotspots so that i can check my messages or what orders i have received. I am an MTN customers since they came out with their Topup packages, I still have the same number. Plus I have 2 contracts with MTN. I find their prices to be very over priced and your data don't last you. They are pathetic with their prices for data. Why are you guys so expensive. I cant afford to buy data anymore. As soon as my contracts are done, i no longer want to deal with MTN. They are unprofessional and I still wait on a response as to where my data went and money. This is so frustrating!!!!!!!