1 reviews | Active since Aug 2016
**** ups
<p>Mtn is really ****ed up I sent you guys an email yesterday and yet none of you bothered to call me or send a text. I am feedup with you guys. I cant take it anymore please cancel the stupid contract and give me back my money! I dont want the stupid phone anymore. And if dare go to my bank account and debit my money this week. I will come to your head office my self. I am really ****ed!I dont want your stupid apologies anymore. The deal is off! Nxa</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Nompumelelo your insurance company already called me. Telling me that the phone is avialable in rosebank and other stores. And that o should pay the 350 upfront for thr phone to be delivered to protea gardens mall. I dont dont know if mtn is bewitched or something but why would I pay for something that I dont even know that I exsist? So how about you as a company pay your insurance yadayada fee so that the phone can get to protea gardens then I will go pick it up there and then I will pay your claim fee once I get the phone. If not so you guys will have to cancel my contract with you. And give me back all my money. Including the money you debited yesterday. And if this is not fixed by tuesday I will report you guys on any creditors officer. I am tired of this whole thing. My monthly data expires due to not having a phone. Next thing I have to pay for it. Am being over worked just because some people are not doing their job right! **** this
Nompumelelo your insurance company already called me. Telling me that the phone is avialable in rosebank and other stores. And that o should pay the 350 upfront for thr phone to be delivered to protea gardens mall. I dont dont know if mtn is bewitched or something but why would I pay for something that I dont even know that I exsist? So how about you as a company pay your insurance yadayada fee so that the phone can get to protea gardens then I will go pick it up there and then I will pay your claim fee once I get the phone. If not so you guys will have to cancel my contract with you. And give me back all my money. Including the money you debited yesterday. And if this is not fixed by tuesday I will report you guys on any creditors officer. I am tired of this whole thing. My monthly data expires due to not having a phone. Next thing I have to pay for it. Am being over worked just because some people are not doing their job right! **** this