Upgrating my phone
<p>i did an upgrade on 04-05-2016 i got the phone on *** it is iphone 7 a person who did sale he told i will be able to buy i-care i went to istore shop to buy it they says i can only buy i-care when i buy a phone from i have be trying to call mtn to help me with this but nobody is helping please please help MTN</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***6
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***6
Best regards,