1 reviews | Active since Sept 2011
UPGRADED THE 13TH MAY, TO DATE CONTRACT HAS NOT BEEN MIGRATED
<p>Hi , </p> <p> </p> <p>I went in to the Irene Village Mall MTN store and upgraded my Data contract to a 10GB contract ********** <p> </p> <p>It is now the 23rd of June and it has still not been migrated to the new package. </p> <p> </p> <p>After numerous phone calls to the store, 808 and emails i have STILL NOT received any feedback. </p> <p> </p> <p>I would like to request that my contract be terminated immediately. </p> <p> </p> <p>I will also be terminating ALL my current contracts with MTN as i am now fed up with the HORRIFYING service they provide. </p> <p> </p> <p>I have been a customer for the past 7 Years and cannot believe that service has become this bad. </p> <p> </p> <p>Please contact me ASAP to confirm the cancellation process going forward. </p> <p> </p> <p>Thank you </p>
Hi Alice,
Thank you for the response, it has been rectified in the meantime.
I am not used to this kind of service from MTN. I have had 7 years of good service from them and really feel that this experience pushed me away from MTN and i believe that all the contracts i currently have with MTN will be termintated as and when the date for termination comes closer.
Regards
Hannes
Hi Alice,
Thank you for the response, it has been rectified in the meantime.
I am not used to this kind of service from MTN. I have had 7 years of good service from them and really feel that this experience pushed me away from MTN and i believe that all the contracts i currently have with MTN will be termintated as and when the date for termination comes closer.
Regards
Hannes
HI, THIS IS NOW BECOMING REDICULOUS!!!!!!!!!!!
MIGRATION HAS TAKEN PLACE, BUT NOW I AM BEING CHARGED R240.00 MORE THAN THE INNITIAL CONTRACT THAT I SIGNED, I AM ALSO BEING CHARGED WITH A DEVICE SUBSCRIPTION FEE BUT THIS IS A SIM CARD CONTRACT WITH NO DEVICE!!!!!!!!!!!!!!!!!!!!!!!
I WANT THIS CONTRACT CANCELED AND SORTED OUT TODAY! I AM NOW FED UP WITH MTN AND THEIR **** SERVICE
HI, THIS IS NOW BECOMING REDICULOUS!!!!!!!!!!!
MIGRATION HAS TAKEN PLACE, BUT NOW I AM BEING CHARGED R240.00 MORE THAN THE INNITIAL CONTRACT THAT I SIGNED, I AM ALSO BEING CHARGED WITH A DEVICE SUBSCRIPTION FEE BUT THIS IS A SIM CARD CONTRACT WITH NO DEVICE!!!!!!!!!!!!!!!!!!!!!!!
I WANT THIS CONTRACT CANCELED AND SORTED OUT TODAY! I AM NOW FED UP WITH MTN AND THEIR **** SERVICE