Upgraded on 13/01/2017
<p>Upgraded on 13/01/2017 with new package deal from MTN 50Gb Data & 10,000 minutes MTN to MTN and still has not receive it as contractual agreed on.</p>
Thank You for the reply but still struggeling with this MTN Branch:
Upgrade my cellphone contact in Jan 2017.
I'm still waiting for my 50Gb data & 10000 to 10000 MTN minutes package. After resigning documents.
Received a faulty device Samsung J1 Mini handset. I took it in for repairs it came back still not working.
Took it back to MTN at Saveway Shopping Centre in Witbank ********** 448. Now I'm informed that the phone was tampered with and I need to pay R350 to repair it.
From day one I've battled to get things to work on this contract. The sales person that assisted me is Claudia Robertson - Trainee and the branch manager\owner Izak Joubert - ********** 458, not helpful at all, making promises and doesn't followup on there promises.
I'm sick & tired of MTN & their promises...tried to contact him, he just doesn't answer any calls.
If I'm not getting proper feedback with in 2 days, I will lay a complaint at NCR as well as to the newspaper as this is ridiculous and unacceptible!!!
Thank You for the reply but still struggeling with this MTN Branch:
Upgrade my cellphone contact in Jan 2017.
I'm still waiting for my 50Gb data & 10000 to 10000 MTN minutes package. After resigning documents.
Received a faulty device Samsung J1 Mini handset. I took it in for repairs it came back still not working.
Took it back to MTN at Saveway Shopping Centre in Witbank ********** 448. Now I'm informed that the phone was tampered with and I need to pay R350 to repair it.
From day one I've battled to get things to work on this contract. The sales person that assisted me is Claudia Robertson - Trainee and the branch manager\owner Izak Joubert - ********** 458, not helpful at all, making promises and doesn't followup on there promises.
I'm sick & tired of MTN & their promises...tried to contact him, he just doesn't answer any calls.
If I'm not getting proper feedback with in 2 days, I will lay a complaint at NCR as well as to the newspaper as this is ridiculous and unacceptible!!!