NM
N M
1 reviews | Active since Sept 2015
30 Sept 2015, 12:07
UPGRADED MTN ACCOUNT
Dear MTN LEGAL DEPARTMENT <br> <br> I have forwarded my settlement letter to [Email Removed] to which I have received no response. <br> <br> I am getting no joy in contacting you and paying an account that has not been utilized since mtn contract has been upgraded last year. <br> <br> I am beyond the point of being furious now. I need some one to contact me and sort this problem out. <br> <br> NM<br> <br>
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MTN South Africa's replyOfficial
30 Sept 2015, 12:33Hello natalie.manuel,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have picked up that Nonhlanhla Hadebe in the legal department has sent to you feedback on the 29-9-2015 @14:17 via email she has explained to you the payment done is not as yet reflecting on the account. I have asked Nonhlanhla Hadebe to contact and assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have picked up that Nonhlanhla Hadebe in the legal department has sent to you feedback on the 29-9-2015 @14:17 via email she has explained to you the payment done is not as yet reflecting on the account. I have asked Nonhlanhla Hadebe to contact and assist you.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply30 Sept 2015, 12:33
Official
Hello natalie.manuel,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have picked up that Nonhlanhla Hadebe in the legal department has sent to you feedback on the 29-9-2015 @14:17 via email she has explained to you the payment done is not as yet reflecting on the account. I have asked Nonhlanhla Hadebe to contact and assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have picked up that Nonhlanhla Hadebe in the legal department has sent to you feedback on the 29-9-2015 @14:17 via email she has explained to you the payment done is not as yet reflecting on the account. I have asked Nonhlanhla Hadebe to contact and assist you.
Kind Regards,
Alice van der Merwe
***