MS
Marina S
1 reviews | Active since Sept 2015
26 Sept 2015, 18:50
Upgraded, followed up 11 times and is after 4 wee
Upgrade my 2 cell phones and after 11 calls still waiting for my two cell phones to be delivered after 4 weeks and no one is returning my calls as promised. I am already paying the new higher contact fees. Totally unaccepted. Want to cancel both contracts.
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Replies (1)
MTN South Africa's replyOfficial
26 Sept 2015, 22:27Hello Marina.Sander,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that with the order number#***, we have check with the delivery service and no contact was done.
A Request has been sent for urgent attention for delivery on Monday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Kevin.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that with the order number#***, we have check with the delivery service and no contact was done.
A Request has been sent for urgent attention for delivery on Monday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Kevin.
REQ:***
MTN South Africa's reply26 Sept 2015, 22:27
Official
Hello Marina.Sander,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that with the order number#***, we have check with the delivery service and no contact was done.
A Request has been sent for urgent attention for delivery on Monday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Kevin.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that with the order number#***, we have check with the delivery service and no contact was done.
A Request has been sent for urgent attention for delivery on Monday.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Kevin.
REQ:***