SS
Stacey S
1 reviews | Active since May 2015
16 Mar 2016, 15:45
Upgraded 23 February 2016 STILL NO DELIVERY
I have been a client foe years, and the service is getting worse!!! I upgraded on 23 February 2016 and it is 16 March 2016 ans guess what my device has still not been delivered!!! Cancel the upgrade and cancel my contract at no fees as you have cause an inconvenience and making me struggle because you do not have client service!!!!!!
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Replies (1)
MTN South Africa's replyOfficial
17 Mar 2016, 16:01Hello StaceySauer,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply17 Mar 2016, 16:01
Official
Hello StaceySauer,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that your query has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***