DN
Drewcilla N
1 reviews | Active since Jan 2011
15 Nov 2015, 15:55
UPGRADE QUERY HANDLED BY 3RD PARTY
I was recently contacted by whom I thought was MTN for a cell phone upgrade,just to discover that it was not MTN direct, but a 3rd party who go by the name of Mobiles Plus.I agreed to the upgrade as telephonically discussed, but within a week or so I discovered that my contract had been changed & it was not what I initially requested.I tried contacting MTN on the 808 nr
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MTN South Africa's replyOfficial
17 Nov 2015, 12:36Hello drew27,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply17 Nov 2015, 12:36
Official
Hello drew27,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Regards
Rosetta
REQ:***
Best regards,