1 reviews | Active since Mar 2009
Upgrade problemS
<p>Mom went to MTN store 3 times to get a deal. The phone was never available ie iphone 6s 16 over 36 months. They promised to call but never call. Complained to MTN via website. This was also ignored. No response weeks late.</p> <p>Poor service. Why should i consider upgrading with you if you are so apathetic ?</p>
Good day hoosen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
BronwynREQ:***
Best regards,
Good day hoosen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
BronwynREQ:***
Best regards,