MD
Maureen D
1 reviews | Active since Oct 2010
07 Mar 2015, 10:26
Upgrade on cellphone contract
On 6 March i visited the MTM store in N1 city to do an upgrade on an existing contract. We did all the paperwork as per requirements, but the security questions they asked me caused some problems as I \apparently"did not answer all of them correctly"
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MTN South Africa's replyOfficial
10 Mar 2015, 10:13Hello daviesm,
Thank you for posting.
Please accept our sincere apologies for the lapse in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at MTN Direct for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our sincere apologies for the lapse in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at MTN Direct for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply10 Mar 2015, 10:13
Official
Hello daviesm,
Thank you for posting.
Please accept our sincere apologies for the lapse in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at MTN Direct for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our sincere apologies for the lapse in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the supervisory at MTN Direct for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Best regards,