1 reviews | Active since Dec 2016

21 Dec 2016, 15:29

UPGRADE ON CELLPHONE CONTRACT

<p>I've upgraded on my cellphone contract on 16 November 2016,but up to know haven't received the phone.Every time I phone they got a different story to tell me.</p> <p>I'm now waiting for longer than a month and it is unacceptable.</p> <p> </p> <p>My name is Gerald Harrison ( ********** ).</p> <p> </p> <p>Can you please help me in this regard.</p> <p> </p> <p>Thanx</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Jan 2017, 19:11
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***