CB
Chris B

1 reviews | Active since Jan 2012

06 Aug 2015, 12:33

Upgrade of Contract Declined

I have a contract that is eligible for an upgrade with MTN. When I visited the local MTN office I was told that due to a new \credit limit"I am unable to upgrade my contract as my account is exceeding the current limit.<br> On my current contract I am paying more that R400 pm and want to take up a new contract with them for R79pm which will result in a saving of R300 pm. Now that to me make more sence as I will be paying less every month and should be within my so called credit limit with MTN"

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Aug 2015, 10:36
Official
Hello Chris Basson,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards,
Makhanani
MTN Service Provider
REQ:***