RJVR
RIKUS JANSE VAN RENSBURG
1 reviews | Active since May 2015
04 May 2015, 20:09
UPGRADE OF CONTRACT
I WENT IN THIS MORNING TO DO MY UPGRADE AND MTN TOLD ME I DONT QUALIFY BUT I PAY AT THIS STAGE DOUBLE THE AMOUNT . THEY TOLD ME I HAVE NO CREDIT RECORD. WHEN I PHONE MTN CUSTOMER SERVICE I ONLY GET CUTT OFF THE WHOLE TIME. CAN SOMEBODY PLEASE JUST HELP ME
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 17:17Hello rikussie,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Our records show that an upgrade was done on the 8th May 2015.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Our records show that an upgrade was done on the 8th May 2015.
Regards,
Peggy
REQ:***
MTN South Africa's reply13 May 2015, 17:17
Official
Hello rikussie,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Our records show that an upgrade was done on the 8th May 2015.
Regards,
Peggy
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Our records show that an upgrade was done on the 8th May 2015.
Regards,
Peggy
REQ:***