EF
ELAINE F
1 reviews | Active since Sept 2017
05 Sept 2017, 16:29
UPGRADE NOT RECEIVED
To whom it may concern I ordered my phone on the 1nd of August through Summer Sun Trading and still have not received any news as to where it is or when I will be receiving it. I was told it would take MAX 7 working days and it has been more than a MONTH. After numerous unanswered calls to Summer Sun Trading and several hours on the phone with MTN and couriers, I would really like to know where this phone is. Please let me know immediately when I can receive my new phone. Debit order already off my account but still no phone.
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MTN South Africa's replyOfficial
05 Sept 2017, 18:11Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to Summer Sun Trading to contact and assist you, the email address ***
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply05 Sept 2017, 18:11
Official
Thank you for your post.
We apologize for any inconvenience incurred.
We have escalated the complaint to Summer Sun Trading to contact and assist you, the email address ***
Kind Regards,
Alice van der Merwe
Best regards,