MN
Maude N
1 reviews | Active since Dec 2010
18 Aug 2015, 09:36
Upgrade Nightmare
On Friday 14th Aug i went to MTN Carnival Mall for a celphone upgrade. All was done and i was happy with the service. Friday evening was a nightmare as my new phone kept restarting randomly. I took the hone back on Saturday and they resetted the phone/fatory settings. I left and the phone continues to restart constantly. I went back again on Saturday and i was told the phone i got was last in stock
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Replies (1)
MTN South Africa's replyOfficial
08 Sept 2015, 14:10Hello maudeclaud,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you 2x no availability .
Please confirm if you received the exchange handset from MTN Carnival Mall.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you 2x no availability .
Please confirm if you received the exchange handset from MTN Carnival Mall.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply08 Sept 2015, 14:10
Official
Hello maudeclaud,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you 2x no availability .
Please confirm if you received the exchange handset from MTN Carnival Mall.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
We have tried to call you 2x no availability .
Please confirm if you received the exchange handset from MTN Carnival Mall.
Kind Regards,
Alice van der Merwe
***
Best regards,