EP
Elize P
1 reviews | Active since Jan 2016
06 May 2020, 08:05
Upgrade MTN Direct
So i am due for a update , i did call Monday morning MTN Direct and they told me they will call me back before the end of the day , its already Wednesday and still no one has called me. I know its lockdown but don't make promises you cant keep!
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Replies (1)
MTN South Africa's replyOfficial
06 May 2020, 11:26Dear Elize
I do apologize for the inconvenience caused. Kindly note your request has been escalated to our Sales team to make contact with you today to assist with the upgrade. Please expect a call from an MTN Sales consultant.
Kind Regards
MTN Complaints
I do apologize for the inconvenience caused. Kindly note your request has been escalated to our Sales team to make contact with you today to assist with the upgrade. Please expect a call from an MTN Sales consultant.
Kind Regards
MTN Complaints
Best regards,
MTN South Africa's reply06 May 2020, 11:26
Official
Dear Elize
I do apologize for the inconvenience caused. Kindly note your request has been escalated to our Sales team to make contact with you today to assist with the upgrade. Please expect a call from an MTN Sales consultant.
Kind Regards
MTN Complaints
I do apologize for the inconvenience caused. Kindly note your request has been escalated to our Sales team to make contact with you today to assist with the upgrade. Please expect a call from an MTN Sales consultant.
Kind Regards
MTN Complaints
Best regards,