1 reviews | Active since Dec 2014
Upgrade mess up costing me money
I went to Khaleel Khan for an updrage on my 350 top up. Done, went smooth. Was using my phone allot, and thought my airtime would have been up, double checked billing to realise I had a bill of over R1000!!!! Service was cut accordingly. All my paperwork was correct for a top up, but MTN decided that they will change it so they can make extra money!<br> <br> Service has been susupoended again and legal actionthreatened due to theri internal mess. Khaleel Khan is not returning any of my calls or emails on this issue. As a woman living on my own I NEED MY PHONE!!! I have now paid ther theiving MTN their money to re-instate my line, to get told on the 808 number their are no call centre facilities I must follow \self help"options!!! I still have no phone"
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the line is reactivated currently in use. There's also a usage limit set into your account, which means your account won't exceed its normal billing of R 379.00 a month.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the line is reactivated currently in use. There's also a usage limit set into your account, which means your account won't exceed its normal billing of R 379.00 a month.
Best regards
Mantoa
REQ:***