UPGRADE ISSUES

I was due for an upgrade and i saw a data special online from mtn which i than subscribed to for upgrading my contract only to realize abit later this data contract was only available to use for showmax and dstv than i called in mtn customer care to make sure they are aware that i am not interested in this product as i am Able to cancel anything within 7 days of subscribing to it under consumer protection act . Than they forward me to rewards call apparently they are the sub division who was dealing with this promotion . And an agent told me i would be receiving a call to confirm the order than i must just cancel it . Guess what no-one called me next person called me was courier company wanting to deliver the modem Which i declined . Than another agent called from Rewards call to say they were trying to deliver me The package and i said i wasnt interested in it and they should cancel it which she said okay . Fast forward its been 2 weeks its still not cancelled and i cant upgrade my contract to what i want because apparently mtn doesnt do upgrade cancellations anymore !! Today i was on the phone for 2 hours last week an hour and a half what kind of mickey mouse business-is this . It took me three clicks to subscribe its been 3 weeks and so many phone calls and waiting on the line and i still cant cancel it ! Also why when they advertise they dont mention data is only for showmax and dstv !!! Why !? Because than no-one will take this deal thats why . So isnt this misleading and cheating your clients !? I have been with mtn for 23 years if this problem is not sorted within a week i am porting my number . Dont want to support a company that tries to basically con their customers !! The fact that it takes you a minute to subscribe but weeks to cancel it shows what they care about most , MONEY !