1 reviews | Active since Mar 2014
Upgrade *****
MTN ,One of your stores did an upgrade on my account/my cellphone number without me knowing about it.This is ***** right? I have sent emails and logged calls over the phone with Mtn but have not received any feedback. Please have this sorted out ASAP.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please be advised that the ***** department will require the affidavit and ID copy to investigate the complaint and to finalized this for you.
Please attached this to your social media complaint to be logged to our ***** department.
Kind Regards,
Alice van der Merwe
MTN Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please be advised that the ***** department will require the affidavit and ID copy to investigate the complaint and to finalized this for you.
Please attached this to your social media complaint to be logged to our ***** department.
Kind Regards,
Alice van der Merwe
MTN Complaints Analyst
Best regards,