Upgrade delivery problems

<p>On 18 February 2017 i completed my upgrade papers at MTN Lephalale Mall. They told me the handset would be delivered to me as they do not carry any stock. On 16 March 2017 Irecieved a sms from MTN ( ********** 000) "Your MTN application for Upgrade has been approved and upgraded." , as well as a sms "Yello you have recieved your free 30GB once off data bundle , valid for 30 daysThanks for choosing MTN. T`s and C`s apply." As I have not recieved any of the 2 upgrades i app**** for, this 30 GB means nothing. </p> <p>I went back to the SP in Lephalale Mall and they then gave me the contact number for RTT acording to them RTT will be able to give me a delivery date.</p> <p>On 20March 2017 I then contacted RTT which informed me that there is no deliveries for me and I should contact MTN. </p> <p>I then tried to contact RTT again on 30 March 2017 with no sucsess. I phoned 808 and The lady realy tried to get a suitable answer for me but nothing showed on any of the numbers( tried my cell no., Customer Order No. , UV no. She then told me to go back to the store.</p> <p>I phoned the store only to be told that the guy that helped me the first time is on lunch and would phone me imediately after lunch. Ofcourse no phone call.</p> <p>SO where is my new handset and new modem? Will I now loose both sets of 30GB free data as it seems those sets will definetly not be with me before the 30days has been long gone.</p>