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To whom it may concern,

I just want to take the time to say thank you to MTN and the Retention department for there quick response after my second post.

I contacted MTN Retention department this morning and spoke to Desmond (Ref Num ***). He was eager and quick to assist me. I personally want to thank him.

Currently now just waiting for stock, so that the process of the upgrade can be done. Its just unclear to me that the Laptop (Lenovo L340) is advertised in the catalog but there is no stock. I hope with a sincere request that this process is speedy and fast. Please can Desmond from MTN keep me up to date as the laptop is urgently required so that I may complete my online work so that I can be paid.

This is my only request that.....