JC
Jacques C
1 reviews | Active since May 2009
18 May 2015, 19:19
Upgrade call
Dear MTN,<br> <br> Today I got a phone call from MTN centurion. The lady was so nice to explain that I can get an upgrade.<br> <br> My reply to her was in AFRIKAANS \Ek is te vrede met wat ek het asb. Ek wil nie upgrade nie asb". Then she spin a story that I must speak English only. My reply to her was \""I don't want to upgrade please\"".<br> <br> Her reply to me was \""Why not\"". I almost said"
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MTN South Africa's replyOfficial
19 May 2015, 10:13Hello 083j,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply19 May 2015, 10:13
Official
Hello 083j,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,