1 reviews | Active since Jun 2017

17 Nov 2016, 15:13

Upgrade but no promised 30GB data

<p>I upgraded my line ********** 994 based on an add that promised me 30GB of data. However 2 to 3 weeks later still no data. Called 808 and the guy simply told me he does not know why and gave me reference number: ********** 22. What must I really dio to get my data?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Nov 2016, 22:31
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the mobile number 083****994 has been provisioned with the Free 30GB LTE Promo Data Bundle on 2016-11-17, kindly check the detailed balance by dialling *141*1#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***