CP
Camilla P
1 reviews | Active since Nov 2019
13 Nov 2019, 18:06
Upgrade and unavailable stock
I would like to report dissatisfactory service received from MTN in Centurion Mall, close to Pick a Pay. I upgraded over the weekend and the salesman only told me that they do not have stock of the brand new iPhone after I have done all the paperwork. He promised that he will phone me back Monday to let me know if they are able to get a phone. I have tried to get hold of them since then and all the numbers I can find for them just keeps on ringing. Possible numbers I received from the Mall information center: ***, ***, ***, ***. What is the correct number?
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Replies (1)MTN South Africa's replyOfficial
03 Dec 2019, 12:23Dear Camilla P
Please accept our apologies for the delay in response. Our records show that the line was upgraded and matter resolved.
Regards,
MTN Complaints Management Team
Please accept our apologies for the delay in response. Our records show that the line was upgraded and matter resolved.
Regards,
MTN Complaints Management Team
MTN South Africa's reply03 Dec 2019, 12:23
Official
Dear Camilla P
Please accept our apologies for the delay in response. Our records show that the line was upgraded and matter resolved.
Regards,
MTN Complaints Management Team
Please accept our apologies for the delay in response. Our records show that the line was upgraded and matter resolved.
Regards,
MTN Complaints Management Team
