KVDB
KARIEN VAN DER BERG
1 reviews | Active since May 2015
14 May 2015, 12:52
Upgrade
I want to do a simple upgrade and downgrade my package. But every time we call MTN the response is just it take 2 - 24 hours for a week now.
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Replies (1)
MTN South Africa's replyOfficial
16 May 2015, 09:30Hello Innes&Karien,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that an upgrade has already been processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that an upgrade has already been processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply16 May 2015, 09:30
Official
Hello Innes&Karien,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that an upgrade has already been processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that our system shows that an upgrade has already been processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,