1 reviews | Active since Mar 2017
<p>Hi Sefako,</p> <p> </p> <p>Trust you are well.</p> <p> </p> <p>As per our discussion on Friday the 17th of March 2017, I am not happy with the progress of acquiring a Mercury watch that was supposed to have been collected with the phone during my upgrade, this was advertised as package which you couldn’t deliver due to your technical issues with regards to invoicing, I would like this to be resolved as a matter of urgency because this is really not my problem as client but your company’s inability to deliver.</p> <p> </p> <p>Please bear in mind that this contract was upgraded on the 2nd of March 2017, surely you had enough time to resolve your technical issues by now.</p> <p> </p> <p>Please note that this has to be resolved within this week or else I will take it further.</p> <p> </p> <p>I would really appreciate your prompt response on this matter.</p> <p> </p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant management team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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