Upgrade

<p>I upgraded my contract on 4 March for the Samsung Galaxy S7 Edge (128GB) with the Free Samsung LED 32"TV. I was told that the TV will show on my Samsung Rewards and I can then then Select it and get my TV.</p> <p>This have not happened. I took up the issue with Samsung Rewards who will fixed it after asking my IMEI number. It was fixed wrong. My husband is using my new phone because his phone is broke and they linked the TV on his Samsung Rewards with his Gmail account? How is this possible? He can't claim it because it was not ment for him! I want this sorted out. It is now 7 Days and I still don't have my TV. </p> <p>And on this contract it said "Plus get 30GB Free data to use for absolutely anything!", I have not received this 30GB data? </p> <p> </p> <p>I took the contract with MTN. Not with Samsung Rewards. MTN must give my my data and my TV. </p> <p> </p> <p>I am not sending any more e-mails to Samsung Rewards trying to get this sorted. MTN should have put this TV on my Samsung Rewards when I did the upgrade in store and it should have been claimed when I was in Centurion Mall store with Maria on the 04 March. MTN need to sort this out with Samsung Rewards and get me my TV. Your process don't work and you need to take a look at this. How is Samsung Rewards to know that I need to get a TV for free because I upgraded it if you don't send them the details?</p> <p> </p> <p>Regards</p> <p> </p> <p>Unhappy Customer</p>