UPGRADE

<p>Good Day </p> <p>on the 14th of Feb i contact MTN Direct Sales to do the upgrade on my number and spoke to Glasson Makhams and took out the LG4 contact with 100min .100 sms and 2 G of Data and the 50 Data and the 10.000 mtn to mtn Mins and the 30 G once off data . to date I have not got the 50 Data and the 10.000 mtn to mtn Mins and the 30 G once off data . I have been in contact with 808 and MTN Direct Sales and spoke to the agents with not joy as the issue is not been resolved . I have been with MTN for the past 10 years and doing the upgrade and the service that I am get know is not good as it is know two week and my issues is not resolve . To date Glasson Makhams has not contact me after bongiwe ngcobo from 808 informed me that she has sent a email for him to contact me . when I call 808 to day and informed them that on wednesday when i call 808 there informed me that the data will be loading today and it is not 1 st I request to spoke to the supervisor and only after the 3time i said that i want to spoke to the supervisor thecall centre member said she will call the supervisor ; Clinton the supervisor informed me that he can see that the data is not loaded and the mins is not loaded . he said that there was a network issue and need to log a other call for them to loaded the data . I informed them that that is the only thing that the poeple is doing just logging call and the issue is not been resolved which mean it is a other 2 to 48 hours to to resolve the issue which is not good as this is the 4th ref number that i have .</p> <p>Ref number ********** 32<br />req : ********** <br />req: ********** 45<br />bongiwe ngcobo 808 <br />Ref ********** 14</p> <p>I woould like to have this issue resolved right away as I have more then one contaxct with MTN for the past 10 years . I also did a upgrade at one on the store and the same issue did not get 50 Data and the 10.000 mtn to mtn Mins and i was just at the store and there informed me that the system is down but the mamanger is busy with the issue . I would like feedback on when will this be happening and when will the issue be resolved and it is know two week after the upgrade is done and still having issue . </p> <p> </p>