1 reviews | Active since Dec 2016
Upgrade
<p>MTN phoned me,informing that i am due for an upgrade - i then request that the deliver to my house which was never done to date.I spoke the consltant and posed a question about transferring data/file from the one phone to the next upon reciept,she then said "mam i will phone you in 30min - NOTHING!!!!!!!!!!!</p> <p> </p> <p>I am seriously considering cancelling my contract</p> <p> </p> <p> </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,