EW
ERIKA W
1 reviews | Active since Apr 2015
02 Apr 2015, 09:57
UPFRONT PAYMENT, NO DELIVERY!!
MTN, please tell me why I HAVE TO pay in advance almost 100,000 frs for 2 new lines on postpaid, plus internet, and then have to WAIT FOR 2 WEEKS NOW!!!! Everytime your agent in BUEA says he will deliver our sim cards \tomorrow"";never calls and REFUSES to take our calls!!!! PATHETIC SERVICE MTN!!! Should i be asking for my money back???!!!!!! will i ever get my new lines!!!???? or must i just be content with SHOCKING SERVICE!!!!!<br> """
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MTN South Africa's replyOfficial
22 Apr 2015, 15:39Hello ErikaWeber,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with your contact number in order for us to have the matter investigated and to provide proper feedback.
Kind regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with your contact number in order for us to have the matter investigated and to provide proper feedback.
Kind regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply22 Apr 2015, 15:39
Official
Hello ErikaWeber,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with your contact number in order for us to have the matter investigated and to provide proper feedback.
Kind regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with your contact number in order for us to have the matter investigated and to provide proper feedback.
Kind regards
Mantoa
REQ:***
Best regards,