mN
mbaseli N
1 reviews | Active since Jan 2015
08 Jun 2015, 22:48
update of account payments
Hi,<br> I am a MTN contract customer and I made a payment on the 3rd of june 2015. I am receiving non-stop sms's stating that I must pay my account and that my line will be suspended. Please investigate before I take further action, I cannot have this kind of situation when I have paid my account on time. Tried contacting your call centre to no avail.<br> Thank you
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Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 11:37Hello mbangonzi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
I have referred the sms issue to the relevant department to investigate and have this stopped.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
I have referred the sms issue to the relevant department to investigate and have this stopped.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply15 Jun 2015, 11:37
Official
Hello mbangonzi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
I have referred the sms issue to the relevant department to investigate and have this stopped.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
I have referred the sms issue to the relevant department to investigate and have this stopped.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***