Update details Call unresolved!!!!

I logged a call on the 19th of Dec last freaking year! Reference: [#***7], person responsible for the call is Clifford Mounosi. The call has not been resolved!!!!! He requested my bank branch code, gave it to him, he thereafter told me its incorrect - for me to further receive assistance I have to provide the correct branch code. How on earth is a Capitec global branch code incorrect? Who is this *********** Clifford?<br> Now you people are closing the line of the user of the contract phone. What on earth is wrong with you people? Fix this now, my account shouldn't be in arrears because of your incompetence and inefficiency.<br> Bye